Job Description : Collection Officer
Location : Mumbai
Education Qualification : Bank / NBFC In Retail Assets (Unsecured).
Desired Experience : Relevant Experience Of 2-4years.
  • The Collections Officer is responsible for managing and undertaking a collections process for debts that have been allocated to him/her.
    He/she will utilize best practice processes and techniques, as well as information at hand, to positively influence debtors to
    maximize payment of debt over the shortest period of time.
  • To check the details of the debtors/defaulters related to Business Loan cases.
  • Need to achieve the targets on allocated cases identified on various parameters.
  • Follow-up and recovery of overdues from the defaulter/debtors.
  • For any unresolved cases, the Officer to decide on the most value added mode of follow-up.
  • Tracing out of absconded default customers and initiate recovery process.
  • Ensure that collection process and legal guidelines to be adhered.
  • Reporting any fraud identified in the field to Vigilance.
  • Recommending for Policy initiatives.
  • Interact with different teams at appropriate verticals and if required engage them for collections.
  • Recommendation of doubtful overdue cases for writing off in co-ordination with Credit department.
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